Job DescriptionMust Have Technical/Functional SkillsAI Developer, Test support, Strong documentation and problem solving skillsAI‑enabled delivery, configuration, testing, and quality practicesExposure to ServiceNow, platform configuration, or technical design conceptsComfortable performing peer reviews, smoke testing, and troubleshooting technical issuesAbility to collaborate across EMEA, APAC, and AMS teams in a fast‑paced, pilot‑driven environmentStrong documentation and problem‑solving skillsAI Cloud Architecture and development (not required but nice to have)Roles & ResponsibilitiesDevelopment & Enhancement of AI Agent ProductsContribute to the development and enhancement of AI Agent products, including:Technical Design AgentsConfiguration (Config) AgentAI Testing and Quality‑focused agentsSupport ongoing refinement of agent logic, prompts, and behaviors to improve accuracy, reliability, and usability. Generic Managerial Skills, If any Ability to collaborate across EMEA, APAC, and AMS teams in a fast‑paced, pilot‑driven environmentStrong documentation and problem‑solving skillsLocation: RemoteSalary Range: $110,000-$150,000 a year.#LI-CM2