Bilingual Property Management Assistant(experience with property management is required)

• Respond to tenant inquiries via phone, text message, and email.

• Provide updates regarding maintenance requests, lease matters, and property-related concerns.

• Maintain professional and timely communication with tenants.

• Prepare and process new lease agreements.

• Manage lease renewals and lease-related documentation.

• Assist with move-in and move-out coordination.

• Maintain accurate tenant records and lease files.

• Receive and manage maintenance work orders.

• Coordinate with vendors and contractors regarding repairs and service requests.

• Follow up on outstanding maintenance issues and tenant concerns.

• Update work order statuses within company systems.

• Process tenant statements and related documentation.

• Assist with bill payments and administrative property management tasks.

• Maintain organized records and property files.

• Support daily operations using Rentvine, AppFolio (or applicable property management software), and other company systems.

• Perform data entry and record management.

• Assist with reporting and documentation tasks.

• Support the property management team with additional administrative duties as needed.

Hard Requirements:

• Previous experience in property management, real estate administration, or virtual assistance.

• Strong written and verbal English communication skills.

• Excellent organizational and multitasking abilities.

• Ability to manage tenant communications professionally.

• Strong attention to detail and follow-through.

• Proficiency with Microsoft Office, Google Workspace, and cloud-based software.

• Experience using Rentvine, AppFolio, Buildium, Propertyware, or similar property management systems.

• Bilingual in English and Spanish.

• Experience handling maintenance coordination and lease administration.

• Familiarity with property management processes in the United States.

Schedule:

HOURS/WEEK:

• 40 hours per week

• Monday to Friday

• 9AM - 5PM Pacific Standard Time Zone

Offer and Benefits:

OFFER:

• Weeks 1–6: $5 USD/hour

• Weeks 7-12: $6 USD/hour

• Weeks 13 onwards: $7 USD/hour