Customer Services Representatives
Job Description: Customer Services Consultant
Location: Johannesburg, South Africa
Remote working: Remote working not available
Requirements:
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Proven work experience as a Customer Service Consultant or a similar role
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Excellent communication and interpersonal skills
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Ability to effectively manage and resolve customer issues
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Strong problem-solving skills
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Passed Matric.
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Dealing with customer's on a daily basis.
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Must be willing to work 6 days a week.
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Must be from the age of 18-30.
Responsibilities:
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Respond to customer inquiries and resolve issues in a timely and professional manner
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Maintain a high level of customer satisfaction through excellent service
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Identify and assess customers' needs to achieve satisfaction
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Build sustainable relationships and trust with customer accounts through open and interactive communication
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Provide accurate, valid, and complete information by using the right methods/tools