Field Service Engineer
• Installation, testing, and commissioning of fully automatic grocery packing machines at customer sites. • Conduct machine setup, calibration, and performance verification before handover. • Diagnose and resolve electrical, mechanical, pneumatic, and automation-related issues. • Attend machine breakdown calls and provide prompt troubleshooting support. • Carry out preventive and periodic maintenance activities to ensure machine reliability. • Train customers and operators on machine operation, maintenance, and safety practices. • Prepare detailed service reports, installation reports, and maintenance records. • Coordinate with production, design, and spare parts departments for technical support. • Install software updates, machine modifications, and customer-requested upgrades whenever required. • Ensure customer satisfaction by providing professional and timely after-sales service. • Travel extensively to customer locations across Maharashtra and support emergency service requirements. • Identify spare parts requirements and recommend preventive actions to customers. • Follow company policies, safety procedures, and maintain professional behavior at customer sites. • Build strong customer relationships and act as the technical representative of Deshmukh Industries.