[Remote] Analyst - Omni Strategy

Note: The job is a remote job and is open to candidates in USA. DICK’S Sporting Goods is a sports retailer committed to equipping athletes and fostering an inclusive, diverse workforce. The Analyst will support omni order management through data analysis, process optimization, cross-functional collaboration, and system expertise to improve order accuracy, reduce cancellations, and enhance customer experience.


Responsibilities

  • Collaborate with the Manager and Business Analyst to define and implement best practices for coordinator workflows
  • Pull and analyze data to support meetings with business partners, providing insights that drive decision-making
  • Monitor order fulfillment through coordinators, including aged orders and presale order processes
  • Track and escalate product setup issues such as missing DIMs and UPCs
  • Lead Ship-From-Store (SFS) review meetings with business partners to ensure alignment and issue resolution
  • Represent the team in cross-functional meetings (e.g., VC Real Estate, Launch Planning) to provide operational insights and updates
  • Support business partners with eligibility requirements and ad-hoc requests
  • Maintain and update process documentation based
  • Assist in training new associates and team members by sharing subject matter expertise and process knowledge
  • Drive initiatives to reduce retailer cancel rates and improve order accuracy
  • Identify and implement solutions to reduce athlete contacts related to WIZMO (Where Is My Order) inquiries
  • Obtain Alteryx certification and contribute to the development and maintenance of data queries and workflows
  • Become a subject matter expert in assigned business areas and related systems, providing guidance and support to the team

Skills

  • Bachelor's Degree (4 year college degree) or equivalent work experience
  • 5-7 years experience, including a minimum of 5 years cross functional retail experience
  • Business Analyst work experience required
  • Heavy use of Microsoft Office
  • Alteryx certification
  • Data Analysis (Databricks, Intera, SCI)
  • Extensive cross functional Retail knowledge
  • Comfortable with information systems
  • Ability to work at a detailed level while maintaining an overall project perspective
  • Working knowledge of OLAP tools
  • Strong analytical skills with experience in data tools such as Excel, Alteryx, Power BI, or similar platforms
  • Problem-solving skills with the ability to translate data into actionable insights
  • Excellent communication and collaboration skills across cross-functional teams
  • Ability to manage multiple priorities and work independently in a fast-paced environment
  • Detail-oriented with a proactive approach to problem-solving
  • Experience in process documentation and operational support preferred

Benefits

  • Hybrid work arrangement (onsite Tuesday through Thursday)

Company Overview

  • Dick's Sporting Goods is an authentic full-line sporting goods retailer offering a broad assortment of brand name sporting goods equipment It is a sub-organization of Foot Locker. It was founded in 1948, and is headquartered in Coraopolis, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is

  • Company H1B Sponsorship

  • DICK'S Sporting Goods has a track record of offering H1B sponsorships, with 7 in 2026, 16 in 2025, 15 in 2024, 13 in 2023, 19 in 2022, 14 in 2021, 19 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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