Remote Customer Support Assistant
VITA CV Birmingham, England, United Kingdom
Remote Customer Support Assistant
Location: Birmingham, UK – Remote
Job Type: Part-Time or Full-Time | Remote
Base pay range: Competitive hourly pay
About the Company
Vita CV is an e-commerce brand based in Birmingham, hiring a Remote Customer Support Assistant.
About the Role
This position is perfect for someone who loves helping people and has excellent communication skills.
Responsibilities
- Handle customer inquiries via email, chat, and phone.
- Resolve product or order‑related issues.
- Process returns and update customer records.
- Provide information on products and services.
- Ensure a positive customer experience at every touchpoint.
Qualifications
- Prior experience in customer service preferred.
Required Skills
- Strong written and verbal communication skills.
- Patience and problem‑solving abilities.
- Comfortable using CRM systems.
Preferred Skills
- None specified.
Equal Opportunity Statement
We are an equal opportunity employer and welcome applications from all qualified candidates.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Customer Service
Industries
- Staffing and Recruiting