Staff Site Reliability Engineer

About the Company

Garner is on a mission to transform the U.S. healthcare system by partnering with employers to redesign how healthcare works. Using proprietary clinical metrics and AI, Garner identifies high-performing doctors to help members access better care at lower costs.

Responsibilities

  • Architect and own the end-to-end reliability, performance, and resilience of cloud environments (AWS, Kubernetes)
  • Design the SLO framework and lead technical decision-making for critical services
  • Lead the incident response program, including on-call rotation and root cause analysis
  • Architect monitoring, alerting, and observability platforms
  • Transform ambiguous requirements into automated infrastructure-as-code using Terraform
  • Drive cloud cost-efficiency and performance optimization
  • Mentor engineers and establish deployment and observability standards
  • Ensure infrastructure meets security and HIPAA compliance obligations

Requirements

  • 7+ years of experience in SRE, DevOps, or platform engineering at scale
  • Deep expertise with Kubernetes and Terraform in AWS environments
  • Experience designing reliability practices (SLO frameworks, incident response)
  • Strong Python or Go skills for infrastructure automation
  • Proven track record in cloud cost optimization and performance tuning
  • Experience with AI tools (e.g., Claude) applied to engineering workflows

Preferred Qualifications

  • Experience supporting AI/ML or data-intensive worklo in production
  • Experience operating in regulated environments like HIPAA or SOC 2
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